about us


Encory is founded as a joint venture between ALBA Group and BMW Group

Moving into our new headquarter in Unterschleissheim (Munich), Germany

First operational location in Spain opened

Launching the Encory Dealer Frontend – creating a more transparent and user-friendly interface for dealer returns



Starting operations in Germany with the opening of three locations

Subsidiaries founded in China and France

Services for localisation of remanufaturing starts in China and USA

First location outside of Europe opens in China.

Subsidiary founded in USA

Certified according to ISO 9001 and 14001



Compensating 90% of our overall CO2 emissions through social projects

Processed over 4 million parts through our worldwide locations

Certified according to TISEX


Management Board

The Management Board consists of the roles of the Executive Directors, Executive Assistant, Human Resources and Quality Management & Governance. The focus is on the perception of the management processes in the company in order to create a sustainable framework for value creation.

A special characteristic of the department is the overarching strategic view to promote the corporate culture, which is characterized by growth, efficiency and innovation. This is achieved primarily through targeted employee development and the constant review of processes and guidelines within the company. We want our employees to reach their full potential so that Encory remains a customer-oriented and high-performance organization in the future.

We offer an end-to-end solution for the establishment of a closed parts cycle in companies of all industries. We focus on the entire reverse logistics including the necessary innovative IT systems, and on the conception and implementation of a sustainable product portfolio.

Our solutions are modularly structured so that we can specifically address the problems of our customers.

Arno Raths

The Aftersales Products team protects our customers‘ products, parts and components from being scrapped or destroyed. We take over overproduction, obsolete and B-goods from production plants and warehouses.

With our international network of qualified buyers (in defined regions if you wish) we provide an economically attractive alternative by reusing instead of scrapping. The resulting positive effect of saving resources corresponds to our claim to a circular economy.

Sebastian Henke

We plan efficient processes and implement appropriate system solutions.

We are working at different national and international locations and work on a daily basis together with our internal and external partners to steadily optimize the current logistic processes.

Our goal is to satisfy and outperform the expectations of all partners in the supply chain.

Jochen Trommer

Creates smart and sustainable solutions to generate new business opportunities and acquire new customers. We are actively following the latest trends and adjusting our portfolio accordingly.

We are an international and dynamic team, where collaboration with all other departments are crucial for our success but also gives us a great flexibility and know-how.

Marco Scherb

We develop and implement our own software and app solutions with a high focus on usability and transparency. A great atmosphere to create new, but also to improve our existing software and apps. Making our company run seamless and giving us the opportunity to always be connected with the latest data and information.

Patrick Brauch

The Business Administration Team is responsible for tax, legal, purchasing, accounting and controlling. The team carries out the operative activities for these areas and acts as an internal service provider and advisor.


90% of our total CO2 emission is compensated
1000trees planted to compensate for our CO2 emissons
84% of your products CO2 emission can be saved through remanufacturing
4000000parts processed and given a second life

We take our responsibility seriously

We are working at different national and international locations and work on a daily basis together with our internal and external partners to steadily optimize the current logistic processes.

Our goal is to satisfy and outperform the expectations of all partners in the supply chain.

Sustainability is part of our business models

Through our business models, we make a significant contribution to the sustainability of our customers‘ aftersales activities. We optimize parts cycles in such a way that the product life cycle and thereby the lifetime of products is extended. The use of raw materials and resources is also reduced. If this should not be possible, we ensure professional recycling.

Our way to sustainability

In order to continuously improve our ecological sustainability as a company, we regularly deal with environmental aspects that we can actively influence. One focus is on determining our CO2 emissions from travel activities and the use of renewable energies at our locations. In the past we have already successfully invested in social and sustainable projects.

Our goal for 2021:

100% compensation of CO2 emissions


Quality management according to ISO 9001:2015

In order to be perceived as a reliable and strong partner in the market, we have successfully had ourselves certified in 2019 according to the worldwide standard of the quality management norm. The main focus was on the idea of a learning and continuously improving organization that can react quickly to the needs of customer requirements.

We have clearly described processes and procedures in the company, which are supported by standards. This helps us to control the constantly changing environmental conditions so that we can always offer our customers high quality products and services.

Environmental management according to ISO 14001:2015

In order to continuously improve our environmental performance, we decided to introduce the international standard of environmental management in 2019. Through successful certification, we have committed ourselves to supporting environmental protection and reducing the environmental impact of our activities.

In this way we want to underline our claim to be perceived as a sustainable solution provider in aftersales. We have clearly defined environmental goals that promote the sustainable use of resources. Our goals go hand in hand with compliance of legal and regulatory requirements as well as with the demands we make on ourselves in terms of environmental protection, whereby we strive to exceed the requirements.