Digital Solutions

We develop, implement and optimize intelligent digital solutions!

Implementing user-friendly digital solutions and increasing the standardization of your processes are key factors in establishing transparency and efficiency within your reverse supply chain. By digitalizing your processes, you can improve steering, reduce costs and increase customer satisfaction.

With our intelligent digital solutions, we increase efficiency and transparency within reverse supply chains, as well as warehouses for you and your customers.

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3.500

users of our digital solutions

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50%

time savings

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30

countries connected to our digital solutions

Encory Logistics Management Application (ELMA)

Challenge

Your return process is generally time-consuming and ties up unnecessary resources and working capital?
Additionally, your software is non-user-friendly and has outdated manuals?

Persons
Solution

With our user-friendly return platform ELMA (Encory Logistics Management Application) we can help you to increase transparency and efficiency in your return processes. From the order creation of the return, the provision of return labels to the tracking of all returned products. In the standard scope, we cover returns and claims, warranties and exchange parts. Our platform can simply be implemented into your existing IT architecture and your return processes can easily be taken care of.

Additional Information

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Value added

  • Reduction of manual post-processing and inquiries
  • Dealers have complete transparency on their parts and money
  • Faster credit note creation, which increases cash position of dealers
  • Possibility to track and trace return processes, including an improved understanding for reasons of returns
  • Long experience and knowledge in developing and implementing digital solutions

Encory Logistics Solutions App (ELSA)

Challenge

You have many manual and time-consuming processes not covered by your warehouse management system – leading to faulty data entries and a lack of standardization, at the same time you are missing a clear overview and possibility to analyze performance?

Persons
Solution

Our user-friendly app ELSA (Encory Logistics Solutions App) can solve your problems by digitalizing these processes and collecting all data in one database – giving you the opportunity to directly monitor and analyze it. ELSA reduces manual errors and faulty entries through predefined options and fields – standardizing your non-key processes. With its functionalities, we can create a paperless and efficient inbound and outbound process for you. Direct and automatic data transfer allows analyzing and evaluating real-time data. ELSA is a flexible solution with a wide range of customization options to fit your specific needs.

Additional Information

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Value added

  • Up to 70% time savings in non-key processes
  • Simple and cost-effective alternative to implement in existing system
  • User-friendly and standardized processes reduce faulty data entries and loss of information
  • Data management and BI integration to access and analyze real-time data

1-1 Repair Platform

Challenge

You see an increasing number of discontinuations of components (chips, relays or capacitors) or insolvencies of the original equipment suppliers (OES), as well as larger spare part backlogs for your customers – leading to vehicle downtime and impacting your customer loyalty negativly?

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Solution

By implementing our 1-1 repair platform we can ensure fast processing of repairing your spare parts (leather repair, electronic components, etc.). With our platform, relevant documents such as shipping labels or error codes of an electronic component are transmitted between the dealer and the remanufacturer. Professional repairs are carried out by suppliers certified by Encory. The order creation and billing are done through your own systems.

Additional Information

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Value added

  • Transparency of repair status due to 1-1 repair platform
  • Increasing customer loyalty
  • Easy implementation in your system via interface connection
  • Intuitive and easy operation through a self-explanatory user-friendly interface and menu structure